CODE OF SELF LLC (“CODE OF SELF,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit yvonneschoenau.com, contact us, subscribe to our communications, complete a form or quiz, book an appointment, purchase products or services, participate in an online or in-person program, seminar, workshop, coaching session or community, or otherwise interact with us.
Our services are offered internationally, including to individuals in the European Union (“EU”) and European Economic Area (“EEA”). Where applicable, we process personal data in accordance with the General Data Protection Regulation (“GDPR”).
1. WHO IS RESPONSIBLE FOR YOUR DATA?
The data controller is:
CODE OF SELF LLC
1603 Capitol Ave 517d
Cheyenne, WY 82001
United States of America
Registration No.: 001719188
Phone: +1 (307) 317-0500
Email: info@codeofself.io
Website: yvonneschoenau.com
2. WHAT INFORMATION DO WE COLLECT?
The personal information we collect depends on how you interact with us. This may include:
- name and contact details;
- email address and telephone number;
- billing address and country;
- company or professional information;
- information submitted through contact forms, applications, quizzes, questionnaires or booking forms;
- newsletter and marketing preferences;
- purchases, registrations and payment status;
- program, course and membership information;
- communications with us;
- feedback and testimonials;
- information you voluntarily share while participating in our programs, workshops, seminars or coaching sessions;
- technical information such as IP address, browser, device, operating system, referring page, pages visited, online identifiers and website interactions.
Please avoid providing sensitive personal information through general website forms unless specifically requested and necessary for the relevant service.
3. WHY AND ON WHAT LEGAL BASIS DO WE PROCESS YOUR DATA?
We process personal information for purposes including:
- responding to inquiries and processing applications and bookings;
- entering into and performing contracts;
- processing purchases and payments;
- delivering programs, courses, coaching, seminars and workshops;
- providing access to digital content and member areas;
- communicating with customers and participants and providing support;
- sending newsletters and marketing communications;
- operating, securing and improving our website and services;
- analyzing website performance and measuring or optimizing advertising;
- complying with legal, accounting and tax obligations; and
- establishing, exercising or defending legal claims.
Contract – Article 6(1)(b) GDPR
Where processing is necessary to provide a service you requested, perform a contract with you or take steps at your request before entering into a contract.
Consent – Article 6(1)(a) GDPR
Where you have given us consent, particularly for certain marketing communications, non-essential cookies, analytics, advertising technologies, recordings or promotional use of your image or testimonial.
Legitimate Interests – Article 6(1)(f) GDPR
Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms, for example to maintain security, respond to inquiries and operate our business.
Legal Obligation – Article 6(1)(c) GDPR
Where processing is necessary to comply with applicable legal obligations.
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
4. WEBSITE, HOSTING AND TECHNICAL DATA
When you visit our website, technical information necessary to provide and secure the website may automatically be processed, including IP address, browser and device information, requested page, date and time of access, referring URL and server log information.
Hosting Provider: united-domains GmbH (United Domains), Germany
We process necessary technical information to operate, secure and maintain our website.
5. FORMS, QUIZZES, CRM AND APPOINTMENT BOOKING – AIRTABLE
We use Airtable for customer relationship management, internal organization, applications, quizzes, forms and appointment booking. Depending on the interaction, we may process your name, email address, telephone number, answers submitted through forms or quizzes, booking information, application information, customer and program information and communication history.
We use this information to respond to inquiries, administer applications and bookings, recommend relevant services where requested, manage customer relationships and deliver our services. If information collected through a quiz or form is also intended to be used for email marketing, we obtain any consent required by applicable law.
6. EMAIL AND NEWSLETTER – ACTIVECAMPAIGN
We use ActiveCampaign to manage newsletters, customer communications and automated email sequences. We may process your name, email address, subscription status, interests or customer segments, email delivery information and interactions with our communications.
Where required by law, promotional emails are sent based on your consent. You can unsubscribe at any time using the unsubscribe link in our emails. Unsubscribing from marketing does not prevent necessary transactional or service-related communications regarding products or services you purchased.
7. PURCHASES, CHECKOUT AND PAYMENTS
We use ThriveCart to provide checkout functionality and administer online purchases. Depending on your purchase, information such as your name, email address, billing information, selected product, transaction details and payment status may be processed.
Payments may be processed through Stripe, PayPal and Klarna.
These payment providers process information necessary to complete and secure your transaction. Depending on the selected payment method, this may include billing and payment information, transaction data, fraud-prevention information and, where applicable, identity, eligibility or credit-related assessments. We generally do not receive or store your complete credit or debit card details.
Payment providers may act as independent controllers for certain processing activities and process information in accordance with their own privacy policies and legal obligations.
8. ONLINE COURSES AND MEMBER AREAS – MEMBERSPOT
We use Memberspot to provide digital programs, online courses, learning materials and protected member areas. We may process your name, email address, account information, program or course enrollment, access information and learning progress or platform activity where applicable. This processing is generally necessary to provide the program or digital product you purchased.
9. ZOOM, ONLINE EVENTS AND RECORDINGS
We use Zoom for online coaching, meetings, workshops, webinars, trainings, seminars and other digital events. Depending on how you participate, Zoom may process your name, email address, IP address, device information, audio, video, chat messages and meeting participation information.
Recordings
Some online sessions may be recorded. Where required, we will inform participants before recording begins and obtain appropriate consent. Recordings may contain your image, voice, name, statements, chat contributions or other participation.
Recordings may be used for purposes communicated to you, such as providing replays to participants, program delivery, documentation or internal training. Identifiable recordings will not be used for advertising, testimonials or promotional purposes solely because you participated in a recorded session. Where required, we obtain separate permission for such promotional use.
10. LIVE EVENTS, PHOTOGRAPHY AND VIDEO
Photography and video recordings may take place during our in-person seminars, workshops, trainings, retreats or other events. Depending on the event, these materials may be used for event documentation, educational purposes, our website, social media, advertising or promotional materials.
Where required by applicable law, we obtain appropriate consent before publishing identifiable photographs, video recordings, statements or testimonials for promotional purposes. Participants may receive additional information regarding photography and filming at the relevant event.
11. TESTIMONIALS
If you provide us with a testimonial, review, interview, success story, photograph or video, we will use identifiable content for marketing or promotional purposes only where we have an appropriate legal basis and, where required, your consent. Before publication, we may agree with you on how your name, image, company, professional title or other identifying information will appear.
Where processing is based on your consent, you may withdraw that consent for future use, subject to applicable law and any materials already lawfully produced or distributed.
12. GOOGLE WORKSPACE
We use Google Workspace for business email, calendars, document management, file storage and internal collaboration. Personal information contained in emails, documents, bookings, customer records and program information may therefore be processed through Google Workspace. Access is limited to persons who require the relevant information for legitimate business purposes.
13. ANALYTICS, COOKIES AND ADVERTISING
Our website may use cookies, pixels, tags and similar technologies. Some technologies are necessary for the functionality, security and operation of the website. Other technologies are used for analytics, advertising, conversion measurement, remarketing and audience building.
Where required by applicable law, non-essential analytics and advertising technologies are activated only after you have provided consent through our consent management system. You can reject non-essential technologies or withdraw your consent through the privacy or cookie settings available on our website.
Google Tag Manager. We may use Google Tag Manager to manage scripts and technologies used on our website.
Google Analytics. We use Google Analytics to understand how visitors interact with our website and to improve our content, services and marketing. Depending on your consent choices and configuration, Google may process website usage, device and browser information, approximate location, online identifiers and interaction information.
Google Ads. We use Google Ads for advertising and may use related technologies for conversion measurement, campaign analysis, remarketing and audience measurement.
Meta Pixel. We use the Meta Pixel and related technologies provided by Meta to measure advertising performance, understand conversions, create audiences and optimize advertising on services such as Facebook and Instagram.
Where legally required, Google Analytics, Google advertising technologies and Meta advertising technologies are activated only after you provide the relevant consent.
14. VIMEO AND YOUTUBE
We use Vimeo and YouTube to host and display video content. When you interact with embedded videos, the relevant provider may process technical and usage information such as your IP address, device and browser information, online identifiers and video interactions. Where required, embedded media and associated tracking technologies will be configured or activated in accordance with applicable consent requirements.
15. TELEGRAM, FACEBOOK AND INSTAGRAM
We use Telegram, Facebook and Instagram for communication, communities, content and social media interaction. If you voluntarily interact with us through these platforms, the relevant platform provider processes information in accordance with its own privacy practices.
Depending on the platform and your privacy settings, other community or group members may be able to see information associated with your profile. Participation in optional social media or Telegram communities is voluntary.
16. INTERNATIONAL DATA TRANSFERS
CODE OF SELF LLC is established in the United States. If you are located in the EU or EEA, your personal information may therefore be transferred to or processed in the United States. Some of our service providers may also process personal information outside the EU/EEA.
Where the GDPR applies, international transfers are made using an appropriate transfer mechanism where required. Depending on the recipient and circumstances, this may include:
- an adequacy decision adopted by the European Commission;
- the EU-U.S. Data Privacy Framework where the relevant U.S. recipient is certified and the framework applies;
- Standard Contractual Clauses approved by the European Commission;
- additional safeguards where required; or
- another lawful transfer mechanism available under applicable data protection law.
The applicable transfer mechanism may differ between service providers.
17. WHO DO WE SHARE PERSONAL INFORMATION WITH?
We may share personal information with service providers where reasonably necessary to operate our business and provide our services, including providers of:
- website hosting and infrastructure;
- CRM and database services;
- forms and scheduling;
- email and marketing services;
- checkout and payment processing;
- course and membership platforms;
- video conferencing;
- cloud storage and collaboration;
- analytics and advertising;
- video hosting;
- communication and community platforms; and
- accounting, tax, legal and professional services.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims. We do not sell customer databases or personal information for money in the ordinary meaning of the term “sell.” Certain advertising and tracking activities may qualify as “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws. Where applicable, we provide legally required opt-out rights.
18. HOW LONG DO WE KEEP YOUR DATA?
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable contractual, tax, accounting and legal obligations. Retention periods depend on the type of information and processing purpose.
- customer and contractual records may be retained for the contractual relationship and applicable legal limitation periods;
- transaction and accounting records may be retained as required by applicable tax and accounting laws;
- course information may be retained while program access is provided;
- marketing information is generally processed until you unsubscribe, withdraw consent or object to the processing; and
- recordings are retained according to the purpose communicated for the relevant recording.
We may retain limited suppression information after you unsubscribe to ensure that we respect your request not to receive future marketing.
19. YOUR PRIVACY RIGHTS
If the GDPR applies to the processing of your personal data, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- object at any time to direct marketing;
- receive certain personal data in a portable format;
- withdraw consent at any time where processing is based on consent; and
- lodge a complaint with a competent data protection supervisory authority.
The exercise of individual rights may be subject to conditions and exceptions under applicable law. To exercise your rights, contact info@codeofself.io.
U.S. Privacy Rights
Depending on your state of residence and whether the relevant privacy law applies to CODE OF SELF LLC, you may have additional rights concerning access, correction, deletion, portability, targeted advertising, profiling or certain forms of data sharing. You may contact us at info@codeofself.io to submit a privacy request.
20. DATA SECURITY
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. Access to personal information is limited where reasonably possible to team members and service providers who require access for legitimate business purposes. No electronic system or transmission method can guarantee absolute security.
21. CHILDREN'S PRIVACY
Our website, products, programs, coaching services, seminars, workshops and communities are intended for adults. Our services are not directed to children, and we do not knowingly seek to collect personal information from children through our services. If you believe that a child has provided personal information to us, please contact us.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology providers, business operations, legal requirements or data processing practices. The current version will be published on our website. The “Last Updated” date at the beginning of this Privacy Policy indicates when this Policy was most recently revised. Where required by law, we will provide additional notice regarding material changes.
23. CONTACT
CODE OF SELF LLC
1603 Capitol Ave 517d
Cheyenne, WY 82001
United States of America
Registration No.: 001719188
Phone: +1 (307) 317-0500
Email: info@codeofself.io
Website: yvonneschoenau.com
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